Read Hari Abburi’s column in Small Business Exchange or click Read Full to read a PDF
Expert cites mission critical elements of operational agility and what they ‘mean’ for individual businesses, and industry at large, in the post-pandemic era
“As we endure the pain and even appropriately shift focus to more human-centric health and socio-economic concerns, individual leaders, businesses and industries as a whole must still undertake due diligence in relatively short order to identify—and shore up—agility failures in order to emerge from this horrific happenstance stronger and more dexterous than ever.
This will, of course, be easier said than done. Learning from this crisis and implementing requisite change to become appropriately resourceful and flexible requires a seismic shift in operational paradigms, not simply tweaking crisis management plans.”