Hari Abburi was featured with his view in this Microsoft Customer Story.
“Our guiding principle is cost-effective flexibility. There’s a demand in the market for automation, and Microsoft is democratizing AI to make that flexibility possible. We can take advantage of that rapidly evolving AI technology to build an enterprise-class platform that serves diverse businesses in a multibillion-dollar market.
“To me, agility is matching the speed of our customers. This is delivered through an augmented workforce. The effective mix of humans and personal digital assistants augments workforces and enhances the collective intelligence of a company in a simple, integrated way to the customers. At a fundamental level, this changes the way we work. Our partnership with Actionable Science through a knowledgeable personal digital assistant named Hey Caro! enables our vision of an augmented and agile workforce.”